Quality Policy
I. Mission
The mission of the Hospital Clínico Veterinario (HCV) at Universidad CEU Cardenal Herrera is:
“To improve the health and welfare of companion animals and large animals, especially horses, through the provision of high-quality clinical care and the use of the latest technology. By doing so, we aim to train outstanding veterinary professionals through the integration of teaching into clinical practice and continuous professional development.”
II. Vision
“To consolidate our position as a leading university veterinary hospital at a national level, recognized both for excellence in clinical services and for leadership in the comprehensive education of future veterinary professionals. This is to be achieved through rigorous technical training, strong human values, and a firm commitment to clinical research and scientific innovation.”
III. Values
- To show commitment to society through the training of professionals at the highest scientific level, grounded in human values and Christian principles.
- To contribute to veterinary medicine through the development of innovative therapies arising from rigorous clinical research.
- To promote professional practice in a manner in keeping with the ethical code of veterinary care.
- To put the knowledge, expertise and human values of every member of staff at the service of our clients, in order to build trust-based, personalized relationships.
- To promote comprehensive care, creativity, and innovation through teamwork, within a working environment imbued with motivation, satisfaction, and commitment.
- To implement systems for continuous improvement within the hospital to ensure excellence in both clinical care and teaching.
- To show respect for the environment and the natural world.
Our primary concern is to achieve maximum satisfaction for our clients and students. To this end, we will demonstrate our ability to meet all established and agreed obligations to our clients and students, including all applicable regulatory and legal requirements.